The central console reception presents a short summary of ALM contents. In the central console reception, you can find your own in progress tickets, your pending tickets, the tickets follow-up, your planning, a personal and public notes system (described below) and recent events.
In this view, you also have access to a personal and public notes system.
- The personal notes : They are visible only by you. You can plan them.
- The public notes : Only super-admin users can create public notes. All users who have central access can see them.